Letting Them Know We’re “More Than Books”

By Megan Dempsey

 

The Evelyn S. Field Library at Raritan Valley Community College has been campaigning to let our faculty and staff know we’re “more than books.” Our new library brand and motto are catching on, and we’ve been going outside of our own walls, physically and virtually, to spread the word to the college community.

 

We started by getting the college president’s approval for a new library logo that incorporates our slogan, “More than Books”.

 

 

The library logo matches the one we created for RVOneSearch, our implementation of Ebsco Discovery Service, which went live in January. We are undergoing a full website redesign this summer, with the logo to be featured prominently on the new website.

 

We also decided to revamp our library newsletter by sending it out as a monthly email blast with snippets of interesting information about the library and research, rather than publishing a full-length newsletter on our webpage that would only collect virtual dust.

 

 

Recent issues of the e-newsletter included facts about how the library improves student success; a highlight of a recent journal article published by two faculty members; intriguing quotes from a research study on undergraduate research habits; and a featured app that we thought students and faculty would like to know about. So many departments on campus blast our inboxes on a regularly basis, we figured why shouldn’t the library, and the response has been positive so far.

 

Library Director, Julie Moscinski, recognized the need to make more faculty and staff aware of the value of our library and its impact on student success. She presented “The Value of a Library” to the College Forum, a monthly gathering to which all college employees are invited. In her presentation, she paired library usage statistics with quotes from published research studies. The quotes demonstrated that students who use library services are more successful in college, and the statistics indicated that our students are not taking advantage of our services. The purpose of this presentation was to make clear the value of the library and encourage faculty and staff to encourage students to use our resources. We know that everyone “loves” the library, but sometimes they need to be reminded to use it.

 

Julie also put together a Library Advisory group consisting of a faculty representative from each department. This group meets once each semester for an open discussion forum with no specific agenda. Faculty members bring concerns or questions from their department, and librarians bring questions on which they’d like faculty feedback. Some topics discussed this semester included how to get students whose classes are held in other buildings to come to the library to use book sources, and how to provide better access to e-books and streaming videos related to coursework. This is a great opportunity for faculty and librarians to share common concerns and brainstorm solutions without the pressure of agendas or expectations. Coordinating the schedules of nine faculty members to find a meeting time was challenging, but because they were promised to only be expected at one meeting per semester, the faculty were willing to take the time out of their busy schedules. The majority of faculty who attended were highly engaged and brought insightful questions and comments about library services. As a result of that meeting, we pursued a new streaming video collection and are hoping to see improved research assignments coming out of the Arts and Computer Science departments.

 

We’ve also taken advantage of the college’s Faculty Development workshop sessions to encourage more faculty to incorporate information literacy into their courses. At RVCC, the Faculty Development Committee offers an hour and a half workshop once a month on various topics. Our librarians have faculty status and attend these workshops regularly. We’ve also established a strong relationship with the chair of the committee, enabling us to propose and have accepted a number of workshop topics. In the Fall semester, Megan Dempsey, Instructional Services Librarian, and Alyssa Valenti, Electronic and Web Resources Librarian, presented a Faculty Development workshop, “buILd their skILls: Assignments and Assessment to Encourage Information Literacy.” This workshop focused on ways faculty could tweak existing assignments to incorporate one or more information literacy skills into their courses without adding assignments or taking time out of class for an information literacy instruction session. Our goal is to expand students’ exposure to information literacy throughout their time in college by having more faculty reinforce IL or incorporate IL skills into assignments. Feedback from that workshop indicated that faculty became more aware of the need to make it clear to students when they are learning information literacy skills and why those skills are important. The faculty also commented that they learned there are ways they could improve their assignments to give students more opportunities to practice IL skills.

 

In April, Alyssa presented another Faculty Development workshop, “Embedded Librarians.” Alyssa had piloted an embedded librarian program in Spring 2012 with great results. Additional courses had her embedded in the fall, and we are looking to continue to expand this service. The workshop helped faculty understand the role of an embedded librarian, how an embedded librarian can reach students where they are working in as many courses as possible across the curriculum, and how the embedded librarian can customize the experience for students and can facilitate a discussion forum. Because an embedded librarian works best when strongly supported by the professor, Alyssa reached out directly to faculty through Faculty Development to help them understand the value of using an embedded librarian in online courses. Immediately following the workshop, Alyssa had several faculty members contact her about using embedded librarians in their courses or visiting their department meetings to give another presentation. Despite the fact that Alyssa has been advertising and emailing about the embedded librarian service for over a year, it is only since she presented this workshop – in person and with concrete examples of how successful it can be – that faculty have begun to respond and request the service.

 

In addition to the targeted embedded librarian service, we now also offer general information literacy learning objects (ILLOs) for faculty to use in both online and face-to-face classes to teach or reinforce IL skills. Megan created a number of videos using Camtasia which are available for faculty to use in class, embed in WebStudy (RVCC’s course management system) or their own webpage, or provide the links to students via email. The philosophy behind the learning objects is that a librarian does not necessarily need to have involvement in every single class, but that every single faculty member should include some element of information literacy in his/her instruction. Providing the learning objects makes it easier for them to do so and gives students the opportunity for self-paced learning that can be repeated as often as needed. The learning objects project was presented at a panel session on campus along with other projects faculty members had completed, giving it the necessary publicity for faculty to know they exist and begin thinking about how to incorporate them into their courses.

 

The past year has been one in which the librarians and Library Director made a concerted effort to educate the college community about the varied and essential services the library provides. The importance of the library is sometimes overlooked, but more often taken for granted. Students, faculty, and staff don’t think about the library until they need it (or until we don’t have what they want). We made it our goal to spread the word that the library is more than just a collection of books and the people who check them out. The focus of our outreach has been a consistent message that library usage is essential to student success and that the library not only supports the mission of the college, but actually embodies and has at its core the values the college espouses:  critical thinking, intellectual curiosity, social responsibility, personal growth, and engaged citizenship.

 

Megan Dempsey is Instructional Services Librarian at the Evelyn S. Field Library, Raritan Valley Community College.